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NorthPointe Woods Spring Move-In Special

By Uncategorized

NorthPointe Woods Spring Special

Make a deposit on one of our lovely assisted living residences between now and June 30 for fresh savings. Customize your move-in package today and enjoy up to $2,300 in savings!

At NorthPointe Woods, you’ll enjoy private residences, chef-prepared meals, professional care, and a full array of services and amenities in a friendly and comfortable community that will exceed your expectations from the start.

Call 269-964-7625 or email Michelle or Melanie to schedule your virtual tour today! 

 

 

 

Opening Up Our Community

By Uncategorized

Federal and state governments are releasing plans to reopen the economy to essential business. While this is an encouraging sign to our country’s response to COVID-19, please know this process will be taken thoughtfully at NorthPointe Woods. We will implement a three-phased approach when reopening our community. Decisions for each phase will be based on state and regional criteria, advice from public health officials, and the health status of our community.

We are all looking forward to the day when we can resume our lives as a community and gather with our friends, yet the health and safety of our residents and employees must remain our highest priority. From the beginning, we have taken on this challenge as a marathon rather than a sprint. There are no short cuts or easy answers to how we reduce our risk to COVID-19 and it’s as important as ever that we continue to remain focused on protecting ourselves and supporting each other.

In the upcoming weeks, and until further notice, NorthPointe Woods will continue to follow the heightened precautionary measures currently in place. These practices include following social distancing protocol and restricting non-essential visitors. We understand the risks posed to our community from COVID-19 and remain committed to our processes. We’ll only begin to shift our protocols after we know our community is no longer at risk, and with careful consideration of the guidance offered by the Centers for Disease Control and Prevention, Centers for Medicare and Medicaid Services, and local and state health departments. As the situation develops, and we make changes to our protocols, residents, employees and families will be notified first —but to reiterate, we will not be modifying our precautionary measures at this time.

Thank you for your patience, your support, and for embodying that hopeful spirit that NorthPointe Woods is known for as we continue to navigate this process together. For more information about COVID-19 and our response to COVID-19, go to https://www.lcsnet.com/covid-19-update/.

Coronavirus Update

By News, Uncategorized

After careful consideration for the health and safety of residents, employees, and family members, our community amended its visitor policy on Monday, March 16, and is restricting visitors from entering our community.

Please bookmark the LCS website for future updates and information regarding our community COVID-19 response and prevention measures already implemented, such as:

  • Educating all staff and residents in social distancing guidelines
  • Increasing the frequency and rigor of cleaning and disinfecting common community areas
  • Implementing temporary visitor restrictions, including deliveries
  • Canceling on-site large group social events and recreational activities
  • Reviewing and executing our emergency preparedness and response program
  • Asking residents and employees to reschedule travel plans and remain in our community
  • Deploying an updated visitor advisory for communities and to campus
  • Coordinating best practices across the broad, LCS partner network
  • Making the Centers for Disease Control and Prevention’s COVID-19 prevention resources and recommendations available to all employees

All future updates regarding the COVID-19 response, including visitor policies, social distancing guidelines, and prevention recommendations, can be found here. LCS has also opened a national hotline for information. Call 855-998-4934. For local information about our community, please use 269-964-7625.

Coronavirus Update

By News, Uncategorized

Hello NorthPointe Woods Family community,

 

The health and safety of residents living in our community is our top priority, and we are closely monitoring the ongoing situation regarding the coronavirus (COVD-19). We understand that COVID-19 is on everyone’s mind, and we want to be communicative and transparent in the steps NorthPointe Woods is taking to prepare our community during this unprecedented event. Our team has been working tirelessly to prepare for possible scenarios related to COVID-19.

 

We’ve developed a series of precautionary steps that our community is implementing to help reduce everyone’s risk of COVID-19. Additionally, you can access updates at the following website.

 

Our community is:

  • Continuing to follow the guidance from both the CDC and local health authorities
  • Increasing the frequency and rigor of cleaning and sanitizing common community areas
  • Encouraging a temporary reduction in visitation and deliveries
  • Reducing on-site group social events and recreational activities
  • Reviewing our emergency preparedness and response program
  • Asking residents to communicate any travel plans
  • Coordinating best practices and across our large partner network
  • Making the CDC’s COVID-19 prevention resources and recommendations available to all residents

According to the CDC, many of our residents are at a higher risk for serious illness, and we’re providing all residents and their families with the most up-to-date guidance from the CDC and local health officials on the steps they can take to reduce the risk of COVID-19.

 

We are strongly encouraging all our residents to follow the CDC’s guidelines for individuals at higher risk, which includes:

  • Avoiding crowds and large social gatherings
  • Regularly cleaning and disinfecting personal spaces
  • Avoiding touching your face
  • Regularly washing your hands with soap and water for at least 20 seconds
  • Stay in your residence if you are showing flu-like symptoms or are sick with respiratory illness, including fever, and coughing

These are simple yet important steps that we should all be taking to protect ourselves and our community.

Our teams are staying in communication with local health officials and will share regular updates on COVID-19. For more the most up to date information and personal health recommendations, please visit the websites below:

 

Updates from LCS: https://www.lcsnet.com/covid-19-update/

 

COVID-19 Prevention Recommendations: https://www.cdc.gov/coronavirus/2019-ncov/about/prevention.html
COVID-19 Symptoms: https://www.cdc.gov/coronavirus/2019-ncov/about/symptoms.html
What To Do If You Think You Are Sick: https://www.cdc.gov/coronavirus/2019-ncov/downloads/sick-with-2019-nCoV-fact-sheet.pdf

 

 

 

Coronavirus Update

By News, Uncategorized

The health, safety and well-being of our residents, employees and families is always a priority at our community.  With the coronavirus (COVID-19) in the news and in the minds of many, we want to address actions, which are taking place related to this concern.

Some of the actions we are addressing include:

  • Consistent updates and communication to those who live and work at the community.
  • Evidence-based precautions that align with guidelines provided by the CDC.
  • Reviewing emergency preparedness and response measures in the event that a virus impacts our community or the surrounding area.
  • Changes to our travel and visitation guidelines for all employees, partners and guests.

We are closely monitoring local, state and federal health agencies to ensure we can respond quickly and effectively to protect our community and mitigate risks of an outbreak.

We will continue to remain vigilant in our efforts to preserve the health and safety of our community.

If you have questions, concerns or need more information, please contact Ron Monte, Executive Director, at ronm@northpointewoods.org or call (269) 339-3615.

Helpful Resources

Centers for Disease Control

World Health Organization

Michigan Department of Health and Human Services

Life Care Services Ranked Highest in Customer Satisfaction in J.D. Power 2019 U.S. Senior Living Study

By News

It’s a Proud Time to Live at NorthPointe Woods

Our management company, Life Care Services®, An LCS® Company, was ranked highest in Customer Satisfaction among Senior Living Communities in the J.D. Power study. This award demonstrates that residents and their families are receiving the care and service they absolutely deserve.

The award for Highest in Customer Satisfaction among Senior Living Communities encompasses seven individual resident-experience factors. We’re excited to say that, not only did Life Care Services win the overall category, but it also ranked highest within each of the seven factors:

  • Resident Services and Activities
  • Community Staff
  • Food and Beverage
  • New Resident Orientation
  • Resident Cost
  • Community and Grounds
  • Resident Apartment Unit

“Our company is committed to providing the resources for communities to deliver an exceptional resident experience driven by innovation, signature programs and quality services. The J.D. Power award represents the voice of the senior living customer, and I can’t think of a more important voice than that of the residents we serve,” says Joel Nelson, LCS president and CEO.

At NorthPointe Woods, we strive to bring the Life Care Services resident-first mentality into our everyday actions. In its unbiased comprehensive study, J.D. Power surveyed 3,021 residents, family members and friends of residents living in communities across the United States. Life Care services scored a full 49 index points above the next highest-performing senior living organization. We are grateful and humbled to receive this honor, especially since it comes from the people we work so hard to serve each day.

What Does This Mean for our Residents?

We are deeply grateful to know that our hard work is valued, and we at NorthPointe Woods want to assure residents, family, friends and staff that we will continue to improve, evolve and innovate to provide the newest offerings to meet the needs of current and future residents.

If you’d like to know more about the way we enrich the lives of our residents, send us a message on our contact page. You can read more about Life Care Services or the award from J.D. Power when you visit the LCS website.

*Life Care Services received the highest score in the J.D. Power 2019 Senior Living Satisfaction Study of resident/family member/friend’s satisfaction with senior living communities. Visit jdpower.com/awards.